Pabili Express is committed to safeguarding the privacy of its users. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our mobile application and related services. By accessing or using the app, you agree to the terms described herein.
We collect personal information such as your name, contact number, delivery address, and email to facilitate order processing and communication. Additionally, we gather order details including items purchased, store selection, and delivery instructions. With your permission, we may access your location data to enable accurate delivery tracking. We also collect device-related information such as app version, device type, and usage data to improve performance and user experience. Payment information, including billing details and transaction history, is securely processed through trusted third-party providers.
The information we collect is used solely to fulfill orders, provide customer support, enhance app functionality, and ensure accurate coordination between customers, riders, and merchants. We implement industry-standard security measures, including encrypted data transmission and secure server protocols, to protect your information from unauthorized access or disclosure.
We do not sell or rent your personal data. Information may be shared only with riders and merchants for order fulfillment, with service providers for payment processing and analytics, or with legal authorities when required by law. You retain control over your personal data and may update your information, disable location sharing, or request account deletion by contacting our support team.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted within the app and on our official website. Continued use of the app following any changes constitutes acceptance of the revised policy.
If you have any questions or concerns regarding this Privacy Policy, you may contact us at official.pabiliexpress@gmail.com or 0951-488-4516.